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Read what our clients are saying about GOS.
We are very proud of the excellent feedback we get from
our clients.
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At GOS,we are always interested to
hear your opinions and if we could improve our service
in any way.
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GOS made my morning today I called yesterday and placed an order for some Flip Chart Pads that our VP of Sales wanted no later than 12:00 Noon today for some extensive Training Classes he is conducting. GOS helped me with the order and put "DELIVER BEFORE 10:00AM TUESDAY!" on the order. My driver stopped by here on Monday to drop off a small order, and I mentioned the "URGENT" order that I had just placed with GOS. I almost fell out of my chair this morning when (at approximately 8:30AM, the driver came walking into my office with my order. THANK YOU! THANK YOU! THANK YOU to everyone for helping me to get the right product ordered - and to my driver for making my 'sense of urgency' his sense of urgency as well.
Thanks again!
- H.S. Greenville, SC | | | Thank You GOS I wanted to take the opportunity to let you know that we have been extremely pleased with our GOS driver, Jim Gallagher. He is not only friendly and courteous but takes the time to place our order in the proper area. This may seem like a small thing but to us it is huge. Having someone who has taken the initiative to find out what our needs are and accommodate us has been a real pleasure. In fact, as you are aware, because of competitive pricing we recently tried another office supply company whose drive failed to provide the same service Jim does. That was the main reason I decided to return to GOS. - L.M. Greenville, SC | | | Thank You! The J.L. Mann directories are fabulous. I was shocked when they were delivered to the school. Never have I had someone make my job so easy!
We ran an article in both the school newsletter and the e-newsletter that acknowledged the wonderful help from our friends at GOS.
Just wanted you to know how much we appreciated all that you did for us.
Have a great weekend!
- J P
| | | Great Service I am writing to compliment you on your staff. To say that they have provided yeoman service is an understatement. Did you know that we as a company were extremely hesitant to allow you back in as a supplier, as you had been a supplier in the past? Well, you have made the necessary changes, because the following people are directly responsible for GOS earning our business: TODD HORNE - Todd kept at it when others may have walked away, and has made himself available when we needed it. did you know that he has invested probably 4+ hours alone just organizing this cabinet over here? when I have had a need, he has made sure that it has gotten done. KEITH HAGERTY - ANY time I have emailed or called with an issue, I have had Keith on the phone and taking care of it within a very short time, most often it has been immediate, and then there has been constant follow up to make sure that we were still on course. CYNTHIA JOHNSON - I have used and also directed others to use Cynthia. just email or call with a question, and you get an answer. there are some supplies that you do not stock for an OKI printer that we have, but even so, she knows where to go to get them to us when we need them. There are some others that I am sure I am missing, like the nice sales manager lady that came over and gave great instruction on using the website. I am sure that there are others that I do not see that are doing their level best to get it done as well. Please do me a favor and take a moment to give everyone a hearty thanks and job well done. remember, you have this business because you have earned it!!!
- Bruce Brannon
| | | THANKS GOS WE HAVE BEEN USING GOS FOR ABOUT A YEAR AND I CAN'T SAY ENOUGH ABOUT THEM. I HAVE REFERRED THEM TO SEVERAL OTHER OFFICES AND EVERYBODY THAT I KNOW IN A BUSINESS. THE EASE OF THE ONLINE ORDERING, DELIVERY SERVICE, EASY RETURNS AND JUST PLAIN GOOD CUSTOMER SERVICE......THANK YOU! SANDRA - SANDRA BURRIS ASHEVILLE, NC | | | Customer Service I have been using GOS for many years. I am always pleased with the Professional Service I have been given. Also, one of your employees has always stood out in Service. Tammy Jolley has always been very Professional and goes above and beyond as being Professional, Curtious, Happy, Concerning and always sucessful in her ability to provide the best Service Possible! Thank you Tammy! - Reta Rochester Liberty, SC | | | Testimonial GOS has made ordering office supplies very easy and efficient! Each department places their own orders on-line, and many use the bar code reader, JumpTech. This reduces the time it takes to place orders, reduces ordering errors, and helps make sure that we order the most cost effective products. GOS has recently become a preferred provider for printing and coffee services, which helps save time by consolidating vendors.
- P Johnson Spartanburg, South Carolina | | | Testimonial To Whom It May Concern:
We have been associated with Greenville Office Supplies for approximately six years. They are very professional and have always put our needs first. Our sales representative checks with us weekly, if not more, about how things are going and to see if we need anything. We have one combined monthly bill for our offices.
GOS set up a website for our users with our logo. We have approved items only on that site and users are not allowed to order other items without approval and these items can be added by our administrator only. When they place the order the administrator is sent an email and must go to the website and approved the orders. We have next day delivery in most sites and 2 day in those in other states. GOS is quick to help and we may return items ordered in error. Their customer service representatives are always willing to help with a great attitude.
- E Simpson Greenville, South Carolina | | | Testimonial We have been doing business with GOS (initially as Young Office Supply) for over 15 years, and have built a truly mutuality beneficial partnership over this time. GOS is able to save us money through analyzing our purchases and offering and directing people to cost effective options. In addition, we were able to consolidate vendors by having GOS provide our coffee service and more recently, our printing needs. All employees of GOS, regardless of job responsibility, are very responsive and willing to help with any type of question or need that arises. SRMC looks forward to continuing our partnership with GOS.
- A.P. Spartanburg, SC | | | WE LOVE GOS WE LOVE GOS!!!! Each staff person who I have encountered at this company has gone out of his or her way to meet our company's needs. Their employees are always courteous and helpful, whether by email, phone or in person and they truly care about customer satisfaction. My sales rep and I have established a relationship. He always checks on us, tells us about new products and to see if GOS can do more. He is just a call away with any of our needs. I have also established a relationship with the delivery driver who goes out of his way to help with anything, even when I ordered something wrong he caught it! With outstanding prices, next day delivery service and exceptional customer service GOS delivers what they promise.
- Christina C Spartanburg, SC | | | Testimonial We were introduced to GOS several years ago, and would recommend your company for the quality of products, ease of ordering and the great convenience of next day delivery. Your employees are always courteous and helpful, whether by email, phone or in person. We have been very satisfied with all aspects of GOS and plan to continue doing business with you.
Thanks Denny West - D.W. Spartanburg, SC | | | Testimonial "We have been using GOS now for around 5 years. Our customer service person is always on the ball - Very little has ever been missed. Our sales rep has always been accommodating with any problems or prices we have asked about. We feel that the all around service and supply from GOS has been very good." - Debbie Ashley Greer, SC | | | Testimonial "GOS is highly competitive with all the other office supply companies in Columbia. I am very impressed with the time that the Account Manager spent with me, and her professional attitude made a huge impression on me. GOS will be getting more orders from me, guaranteed." - Gary W. Brunson Columbia, SC | | | Testimonial "I would heartily recommend that any company use GOS for its office supplies and printing needs. Each staff person who I have encountered at this company has gone out of his or her way to meet our company's needs, with no request being too big, too small or too difficult for them to handle. With outstanding prices, next day delivery service throughout the state and exceptional customer service, GOS is definitely a viable alternative to the big, impersonal office supply chains. Thanks for being there!" - Allyson Caddell Spartanburg, SC | | | Testimonial We have been ordering our office supplies from GOS for several years. In comparing GOS with other vendors, I have found their products to be less expensive than other suppliers and delivery is always the next day. GOS is a real asset for me, they research products and are always available to help with any information I need. I really appreciate their type of client commitment." - Beverly Maize Asheville, North Carolina | | | Testimonial GOS is a first rate company that truly cares about customer satisfaction. With online ordering and next day delivery, getting office supplies is completely hassle free. I don't know how I ever worked without them! My sales representative is always just a phone call away and ready to help with any need I may have. GOS provides top-notch service at great prices. Kim Day - Kim Day Spartanburg, South Carolina | | | Thanks GOS!! We have been doing business with GOS for about a year, and have established a relationship with a company who delivers what they promise. One of the most important things in any business is to save money. As an Administrator I have to look at the best options available for our company, and have found that GOS has helped our company save money overall. I think in the world that we live in customer service is rare, but yet still so important. My sales rep and I have established a relationship, and she always updates me on new products and happening within GOS and the industry. I have also established a relationship with the delivery driver. Seldom do I have to call GOS customer service group, because I do everything on-line, but when I have had to call they have always been helpful to me. Thanks for all that GOS does to help us save money and with building a solid relationship.
- Treva Williams Asheville, North Carolina | | |
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