Privacy Policy
Effective Date: 6/24/26
Who We Are
GOS (Greenville Office Supply) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.gos1.com, place orders, create an account, communicate with us, or otherwise interact with our services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company name
- Billing and shipping addresses
- Email address
- Phone number
- Account login credentials
- Order and transaction information
- Product reviews, comments, or inquiries
- Information submitted through contact forms, chat services, or customer support requests
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referral websites
- Cookie and tracking information
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries and requests
- Manage user accounts
- Improve website functionality and user experience
- Analyze website performance and usage trends
- Detect and prevent fraud or unauthorized activity
- Send order confirmations, shipping notifications, and account-related communications
- Send marketing communications when you have subscribed or otherwise consented to receive them
- Comply with legal obligations and protect our rights
Chat Services and Customer Support
Information submitted through our chat services, contact forms, email communications, or support requests may be stored and reviewed by authorized GOS personnel to help respond to inquiries, improve customer service, troubleshoot issues, and enhance our products and services.
Information provided may include your name, company name, phone number, email address, and any other details you choose to share.
Media Uploads
If you upload images or files to our website, you should avoid uploading files that contain embedded location data, such as EXIF GPS data.
Images and files submitted to us may be used internally or shared with trusted vendors, manufacturers, carriers, or service providers when necessary to:
- Fulfill orders
- Process claims or refunds
- Investigate quality concerns
- Resolve customer service issues
- Verify artwork or product specifications
Cookies and Tracking Technologies
GOS uses cookies and similar technologies to improve website performance, personalize your experience, maintain security, and better understand how visitors use our website.
Cookies may be used for:
- Maintaining login sessions
- Remembering preferences and settings
- Supporting shopping cart functionality
- Website analytics and reporting
- Measuring marketing effectiveness
- Website security and fraud prevention
The types of cookies we may use include:
- Essential Cookies: Required for the website to function properly.
- Functional Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand website usage and performance.
- Performance Cookies: Help us improve speed, functionality, and user experience.
You may control or disable cookies through your browser settings. Please note that disabling cookies may impact certain website functionality.
GOS does not sell personal information collected through cookies or tracking technologies.
Order and Payment Information
When you place an order, we collect information necessary to process and fulfill that order.
Payment information may be processed through third-party payment providers. GOS does not store complete payment card information on our systems unless required for authorized business purposes and supported by our payment processing partners.
Order information may be accessed by authorized GOS personnel to provide customer support, resolve disputes, investigate issues, and fulfill legal or contractual obligations.
Embedded Content and Third-Party Services
Our website may include embedded content, integrations, or services provided by third parties, including videos, microsites, analytics providers, payment processors, marketing platforms, customer service tools, and social media features.
These third parties may collect information about your interaction with their services in accordance with their own privacy policies.
Who We Share Your Information With
GOS may share information with trusted third-party service providers that assist us in operating our business, including:
- Payment processors
- Shipping and delivery providers
- Marketing and email communication platforms
- Website hosting providers
- Analytics providers
- Customer service and support platforms
- Technology and software vendors
These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.
If you choose to receive marketing communications, your contact information may be used through third-party communication platforms to send newsletters, promotions, product updates, company news, and related communications.
We may also send operational or transactional communications, including order confirmations, shipping updates, account notifications, security alerts, service announcements, website updates, or policy updates. These communications may be sent regardless of your marketing subscription preferences when necessary to provide our services.
GOS does not sell, rent, or trade personal information to third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
How Long We Retain Information
We retain personal information as long as necessary to:
- Fulfill orders and provide services
- Maintain business records
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Enforce agreements
Customer account information may be retained while accounts remain active and for a reasonable period thereafter. Comments, reviews, and related metadata may be retained indefinitely.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal information
- Opt out of marketing communications
- Request information regarding the personal information we maintain about you
Please note that we may retain information required for legal, administrative, security, accounting, or operational purposes that can not be deleted.
State Privacy Rights
Depending on where you live, you may have additional privacy rights under applicable state privacy laws. These rights may include the ability to request access to, correction of, or deletion of certain personal information, as well as the right to opt out of certain data uses where applicable.
To submit a privacy request, please contact us at help@gos1.com.
Children's Privacy
Our website and services are intended for business and professional use and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
Parents or guardians who believe a child has provided personal information may contact us at help@gos1.com so we can take steps to delete that information
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website following the posting of changes constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
GOS (Greenville Office Supply)
Email: help@gos1.com